Teams at GoGoX

Responsible for exceeding sales targets, developing strategies for revenue increase, cultivating client relationships, and responding to RFPs, while staying updated on market trends.

Make inbound and outbound calls to promote and sell products to corporate and individual customers, handle enquiries, follow up applications, provide professional customer service, recommend suitable products, and assist managers with ad hoc tasks.

Manage the full lifecycle of general and motor insurance policies, handle renewals, endorsements, claims, cancellations, premium collections, and regulatory-compliant documentation. Serve as primary liaison with insurers, resolve underwriting queries, deliver customer support across WhatsApp, email, and phone, and produce monthly operational reports to track performance and optimize workflows.