GoContact

GoContact

HQ
Los Angeles, California
166 Total Employees
Year Founded: 2010

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GoContact is a native Cloud Contact Center Service (CCaaS) solution, with integrated omnichannel and artificial intelligence solutions. In addition, it has all the functions of a next-generation Contact Center platform, such as IVR, ASR, Inbound / Outbound Services, Scripts, Tickets, Chat, Social Networking, RRSS, CRM, Reporting / Analytics, Quality, E-learning, SMS, Text to Speech and other functions. With more than 10 years in the market, in July 2021 it was acquired by Broadvoice becoming part of a North American global group, with a unique position in the world: the only CCaaS present in 4 continents; North America, Europe, Latin America and Africa. It is characterized by guaranteeing the security and robustness of operations and reducing the technological complexity in Contact Center management, eliminating barriers between people and technology. GoContact believes that their customers' success is achieved with persistence, consultancy support and a daily follow-up, that’s why they are in the right track to be the #1 Partner of Choice for Contact Centers, reducing technological complexity in their Contact Center Operation and boosting control, performance and efficiency.


GoContact Offices

OnSite Workspace

Employees work from physical offices.

Typical time on-site: None
HQLos Angeles, California