Teams at GM Financial

Partners with business stakeholders to identify process inefficiencies, define requirements, and deliver Salesforce improvements. Configures flows, validation rules, sharing rules, page layouts, and Lightning components; manages data cleansing and transfers; creates documentation, user stories, QA scripts, and reports; and facilitates requirements gathering, Agile ceremonies, testing, training, and process enhancement initiatives while protecting customer and business data.

Analyze marketing and digital marketing performance across social, web, app, and email channels. Develop segmentation, attribution, funnel, conversion, retention, KPI, dashboard, and competitive analyses. Design A/B and multivariate experiments, identify data issues, and translate statistical findings into actionable recommendations for stakeholders and senior leaders. Collaborate with technical teams to improve data reliability and support consumer acquisition, retention, and product performance.

An 8-month Strategic Account Manager program preparing participants for dealer account management at GM Financial. Responsibilities include building dealer relationships, supporting automotive finance programs, analyzing dealer data, resolving credit and funding issues, identifying portfolio and compliance risks, and representing the GM Financial brand. The role requires travel, weekend availability during training, relocation after completion, and a valid driver's license.