Glory Global Solutions Benefits Overview

Provides remote technical support for cash recycling machines to end users and field technicians. Diagnoses hardware and software issues, guides users on machine operation, documents and tracks issues in help desk systems, follows troubleshooting protocols, escalates complex problems, and maintains professional customer interactions.

The Director, Commercial Accounts will drive new business and revenue growth across banking accounts in the assigned territory. Responsibilities include prospecting, qualifying leads, managing the full sales cycle, presenting consultative solutions, negotiating proposals, closing deals, maintaining client relationships, documenting activity in CRM, and resolving customer issues. The role requires frequent outbound selling, strong account management, territory planning, trade-show participation, and travel within the region.

Owns the full sales lifecycle for commercial accounts across the banking sector, including prospecting, qualification, pipeline development, solution selling, presentations, negotiations, closing, account growth, and customer relationship management. The role targets mid-market banks and credit unions, requires strong outbound prospecting and CRM usage, and includes territory travel, trade shows, sales documentation, and coordination of product delivery and payment.