Teams at Globalization Partners

The Revenue Operations Specialist supports Sales leadership by managing GTM strategies, providing CPQ support, overseeing contract processes, and optimizing analytics and productivity in sales operations.

Leads, coaches, recruits, and manages Sales Executives to achieve net-new customer acquisition, revenue, pipeline, and quota targets. Oversees sales-cycle execution, including lead follow-up, proposals, objection handling, closing, forecasting, customer relationship development, and KPI accountability. Identifies market opportunities and competitive shifts, presents performance reports to leadership, and maintains a high-performing sales culture through ongoing mentoring and education.

Leads a regional APAC team of Customer Success Managers supporting strategic SaaS customers. Owns retention, renewals, adoption, expansion, upsell, cross-sell, account health, executive engagement, forecasting, and customer advocacy. Coaches managers, improves customer journeys and commercial execution, develops win-back plans, and partners with Sales, Product, Support, Marketing, and Revenue Operations. Translates customer insights into product and service improvements while promoting AI and automation to improve customer outcomes and team productivity.