Teams at Global Alliant

Designs, develops, configures, and supports Salesforce solutions for DHS, including Public Sector Solutions, Experience Cloud, case management, portals, workflows, integrations, data migration, documentation, troubleshooting, and user training. The role requires secure, scalable implementations aligned with federal standards such as NIST and FISMA, plus collaboration with business analysts and stakeholders.

Leads Tier 3 security operations, incident response, digital forensics, malware and network traffic analysis, threat hunting, and detection engineering. Investigates compromised systems, analyzes root cause and impact, develops Sentinel detection rules, supports vulnerability management and endpoint protection initiatives, and mentors Tier 1 and Tier 2 analysts. The role also develops SOC procedures, technical briefings, and monitoring processes, with possible after-hours or weekend on-call support.

Serve as the bridge between business stakeholders and development teams for Salesforce projects. Create Jira user stories, facilitate requirements acceptance with Product Owners, document users and products, map business processes, and plan and lead User Acceptance Testing with business owners.