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Gladly

HQ
San Francisco
130 Total Employees
Year Founded: 2014
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Gladly Benefits Overview

Compensation + BenefitsWork-Life Balance + WellbeingCareer Growth + DevelopmentCompany Culture

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers supplemental life insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Provides fertility benefits

Offers company equity

Offers employee discounts

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Provides paid sick days

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Offers travel concierge services

Offers legal assistance

Recently posted jobs

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Gladly

Senior FP&A Analyst

One Month AgoSaved
Remote
Colombia
Software
Own the operating expense planning process, including department budgets, software and consulting spend, budget-versus-actuals analysis, forecasting, and headcount planning. Build financial models, planning processes, and reporting systems; automate repetitive work using AI; develop spend-efficiency metrics; and provide insights for annual planning, reforecasts, leadership, and board reporting. Partner with non-finance leaders, particularly in Marketing and Product & Engineering, to improve spending decisions.
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Gladly

Senior Product Designer, AI Platform

One Month AgoSaved
Remote
US
Software
Own end-to-end product design for Gladly’s AI Agent Harness, including configuration, steering, evaluation, reporting, simulations, and oversight tools. Develop and maintain the shared design system, define solutions for ambiguous problems, prototype rapidly with AI-assisted tools, and elevate the quality of engineer- and AI-generated interfaces. This senior individual contributor role requires strong generalist product design skills, systems thinking, polished visual craft, and experience designing trustworthy, controllable AI-native experiences.
Software
Own product marketing for Gladly’s Agent Harness and AI Core platforms. Develop technical positioning, messaging, launch strategies, sales enablement, competitive intelligence, and narrative assets. Translate AI agent behavior, evaluation, steering, and measurement into credible messaging for CX leaders and technical buyers. Manage tier-one launches end to end while balancing two product areas as a senior individual contributor with minimal oversight.
see all jobs at Gladly