Jobs at Giti2c

Manage daily office operations, supplies, inventory, vendors, facilities, equipment, employee benefits, onboarding and offboarding, team events, and administrative support. The role coordinates with HR, Finance, and IT to maintain an organized, welcoming, and efficient workplace in Bulgaria.

Manages daily office operations, supplies, inventory, vendors, facilities, equipment, employee benefits, and onboarding/offboarding logistics. Coordinates rentals, maintenance, deliveries, team events, and administrative and finance support while maintaining a welcoming and efficient workplace. Requires strong organization, communication, multitasking, vendor coordination, and English and Bulgarian language skills.

Manages daily office administration, services, supplies, deliveries, meeting rooms, equipment, expenses, employee benefits, work permits, and employment documentation. Supports HR with recruitment, onboarding, and termination processes while coordinating office maintenance and assisting employees with administrative requests. Requires strong organization, communication, multitasking, and problem-solving skills, plus fluency in Georgian, English, and Turkish.

Support the planning, execution, optimization, and reporting of promotional campaigns across iGaming products and markets. Collaborate with cross-functional teams, maintain accurate promotional content, conduct competitor and market research, monitor campaign performance, and use customer behavior insights to improve future promotions. The role also involves daily promotions support, prioritization, deadline management, and developing industry expertise.

Manage relationships with VIP members, proactively address their needs, and increase loyalty and satisfaction. Analyze user behavior with Core and QuickSight, develop data-driven strategies, and create action plans to improve brand value and performance. The role requires shift-based work, office attendance except during night shifts, cross-team collaboration, confidentiality, and strong communication and persuasion skills.

Manage and grow affiliate partnerships within an iGaming marketing team. Responsibilities include recruiting and developing affiliates, negotiating CPA, RevShare, and hybrid deals, monitoring performance, ROI, budgets, marketing spend, fraud risks, KPIs, and ensuring campaigns, landing pages, promotions, and links remain current.

Train and improve a conversational AI agent, maintain its knowledge base, monitor live chat quality, and correct inaccurate responses. Update configurations for changing promotions and policies, coordinate issue resolution with technical vendors, and test AI updates before and after release. The role requires fluent Portuguese and English, strong attention to detail, structured analytical thinking, clear technical documentation, and comfort with basic structured data.

Oversee daily accounting, financial transaction recording, cash management, reconciliations, invoicing, cost analysis, project profit and loss, and financial reporting. Prepare monthly and annual statements, manage payment system providers, improve accounting processes, produce reports, and support the Finance Manager. The role requires at least two years of finance or accounting experience, advanced Excel skills, strong analytical ability, and upper-intermediate English.

Build and maintain scalable data pipelines, ETL/ELT processes, data warehouses, APIs, and integrations. Develop AWS-based data infrastructure while modernizing legacy SQL Server and SSIS systems. Support Kafka real-time pipelines, automate workflows, monitor reliability and data quality, troubleshoot infrastructure, and document processes. Collaborate with analytics teams and stakeholders to deliver effective data solutions.

Build and lead a LATAM customer support team for an iGaming brand. Responsibilities include launching support operations, managing schedules and workforce planning, coaching agents, handling escalations, monitoring service KPIs, preparing performance reports, improving workflows, and collaborating with CRM, retention, and VIP teams to reduce churn and address customer pain points.