Teams at Girl Scouts of Black Diamond Council

Leads the operational execution, quality, measurement, and continuous improvement of a nonprofit program portfolio and retail function. Develops operating processes, calendars, standards, KPIs, data reporting, accessibility models, partnerships, budgets, grant documentation, and improvement initiatives. Supervises and coaches staff, manages operational risks, supports sustainability and customer experience, and collaborates across marketing, finance, philanthropy, technology, membership, and operations teams.