Teams at Giga (gigaml.com)

Build and maintain security systems for an AI platform handling sensitive customer interactions. Responsibilities include application, infrastructure, and cloud security; access controls and authorization; audit logging; vulnerability scanning; dependency auditing; secrets management; automated detection; and security tooling. The role involves writing production code, collaborating with backend and infrastructure engineers, and addressing emerging AI-agent risks such as prompt injection and data leakage.

Own day-to-day operations for Giga’s India entity, including payroll, statutory compliance, accounting coordination, vendor contracts, recruiting, onboarding, employee experience, and workspace setup. Support revenue operations through CRM accuracy, pipeline and forecast reporting, contracts, invoicing, and collections. Build scalable, documented, and automated processes while coordinating with leadership and external legal, tax, payroll, and accounting partners.

Own consumption, retention, and expansion across approximately 10 enterprise customers. Build account ramp plans, drive usage against commitments, quarterback customer and internal timelines, manage production escalations, run executive value reviews, identify expansion opportunities, and coordinate with engineering, product, revenue operations, and sales. As the first Customer Success hire, establish the function’s playbook and reporting processes.