Teams at Giga AI Inc.

Owns day-to-day operations for Giga’s India entity, including payroll, statutory compliance, accounting coordination, vendor contracts, recruiting, onboarding, employee experience, revenue operations, CRM accuracy, forecasting, billing, and collections. The role builds scalable processes, documentation, and automation while partnering with San Francisco leadership and external legal, tax, and payroll specialists.

Own consumption, retention, and expansion across approximately 10 enterprise customers using Giga’s AI platform. Build account ramp plans, drive customers toward usage commitments, manage production escalations, coordinate engineers and product teams, lead executive value reviews, identify expansion opportunities, and make usage visible through Salesforce. As the first Customer Success hire, establish the function’s playbook and operating model.

Serve as the CEO’s strategic operator and thought partner, managing executive-office operations, planning rhythms, OKRs, dashboards, board preparation, fundraising support, stakeholder relationships, and cross-functional initiatives. The role improves CEO leverage, drives accountability, synthesizes business performance, and ensures strategic priorities progress across Engineering, Go-to-Market, and Operations.