Teams at GetYourGuide

Lead the vision and strategy for a zero-to-one traveler context platform. Define identity resolution, semantic memory, predictive capabilities, and self-service interfaces. Prioritize use cases, drive adoption across internal teams, establish technical direction with engineers and data scientists, validate platform impact through experimentation, and align senior stakeholders around the roadmap and outcomes.

Lead an engineering team building and maintaining an agentic workflow platform. The role combines platform architecture, secure LLM workflow development, roadmap planning, delivery ownership, hiring, performance management, and engineer coaching. The manager will partner with product and design stakeholders while advancing agent safety, sandboxing, observability, evaluation, and cost optimization capabilities.

Own fraud and abuse analytics for Marketplace Integrity, developing measurement frameworks, metrics, models, dashboards, and deep-dive analyses. Translate complex patterns and trade-offs into recommendations shaping detection rules, policies, investments, and prevention strategies. Partner with Product, Finance, Payments, Supply, Care, and senior leadership to drive hypothesis-based decisions and measurable business impact. Apply experimentation, causal inference, regression, and other statistical methods to quantify losses, false positives, user friction, and prevention outcomes.