Teams at Georgia's Own Credit Union

Supports charge-off, bankruptcy, and credit-reporting operations by researching disputes, maintaining account and consumer records, processing payments and updates, monitoring work queues, documenting activity, and coordinating with members, credit bureaus, attorneys, trustees, vendors, and internal teams. Ensures compliance with regulatory requirements, Fair Credit Reporting Act standards, Metro 2 guidelines, and established procedures while meeting productivity, quality, and service goals.

Leads enterprise product and marketing strategy for a credit union, integrating product management, member insights, brand, growth, analytics, pricing, and financial performance. Owns product economics, forecasting, dashboards, attribution, experimentation, portfolio lifecycle, go-to-market planning, budgets, vendor relationships, and cross-functional execution. Develops teams and translates data into decisions that improve acquisition, adoption, retention, profitability, deposits, lending, and member relationships.

Drive credit union growth by developing sales strategies, building community relationships, increasing membership, representing the organization at events, analyzing markets, coaching sales staff, delivering excellent member service, and ensuring regulatory compliance.