Teams at Genworth

Supports mortgage technology integrations by coordinating vendor onboarding, enhancements, testing, implementations, issue resolution, billing validation, and operational support. Partners with customers, vendors, Sales, Product, IT, and internal teams to analyze integration performance, manage deliverables, provide documentation and training, and recommend improvements to customer technology processes and experiences.

Supports earned media and strategic communications by building media lists, conducting reporter outreach, monitoring news trends, coordinating interviews, developing campaigns, and analyzing media coverage. The intern helps raise awareness of long-term care issues and solutions while gaining hands-on public relations experience.

Supports and enhances Genworth’s COBOL-based mainframe long-term care policy administration system. Responsibilities include monitoring system health, resolving incidents and job abends, analyzing business issues, designing and testing code changes, producing regulatory reports, supporting releases, and collaborating with developers, analysts, QA, business partners, and IT teams. The role also provides technical guidance, participates in Agile ceremonies, and supports production operations and continuous improvement.