Gentex Corporation Benefits Overview

Lead global D2C ecommerce and digital marketing for multiple audio brands. Drive online revenue through merchandising, paid media, SEO/SEM, email, social, and conversion optimization. Oversee ecommerce platform enhancements, agency partners, budgets, and internal teams. Align cross-functional priorities with operations and supply chain, set performance benchmarks, and deliver reporting and strategic recommendations to senior leadership.

Provide transactional and administrative customer support: handle inquiries via phone/chat/email/text, create and update support cases, process warranty and non‑warranty orders and exchanges, coordinate shipping and order issues, assist with website sales inquiries, and support departmental process improvements.

Manage assigned accounts and support corporate sales goals for Gentex products. Develop global sales strategies, prepare quotations and presentations, negotiate commercial terms, build customer relationships, support product development and trade shows, coordinate internal stakeholders, and represent customer needs to internal teams.