Teams at Genetec

Creates technical content that helps customers understand and use software products. Responsibilities include researching complex concepts, testing software, interviewing developers and support teams, producing text and graphics, maintaining content guidelines, incorporating customer feedback, and participating in user interface reviews. The role requires collaboration with developers, customer support, marketing, training teams, and subject matter experts, along with fluent French and English communication skills.

Designs, executes, and maintains manual and automated tests for web and mobile applications. Performs functional, regression, exploratory, and usability testing; investigates defects and customer issues; analyzes logs and root causes; collaborates with developers; and drives quality improvements throughout agile planning and release processes.

Develop scalable React and TypeScript interfaces for a cloud-based work management solution. Responsibilities include building responsive and accessible user experiences, reusable UI components, microfrontends, performance improvements, code reviews, documentation, stakeholder collaboration, and participation in a Kanban development process. The role involves Kubernetes-hosted cloud architectures, CI/CD practices, UX-focused frontend engineering, and continuous quality improvement.