Teams at Generali Global Assistance

Leads insurance rate development and regulatory filing strategy for travel insurance products. Responsibilities include ratemaking analyses, rate indications, experience studies, GLM modeling, rate manual development, 50-state filings, actuarial documentation, filing timelines, rating tools, competitor analysis, and stakeholder presentations. The role collaborates with Product Development and Underwriting, manages complex pricing initiatives, and may supervise actuarial staff.

Processes and adjudicates travel insurance claims by reviewing documentation, determining carrier liability, maintaining reserves and compliant claim files, communicating with insureds and related parties, issuing payments or denials, investigating claims, and responding to regulatory inquiries. Provides customer service regarding coverage and policy questions, supports team training, and may work occasional weekends or overtime.

The Director of Business Development & Client Relations drives growth through sales efforts, strategic partnerships, and team leadership, focusing on expanding the organization's reach in the healthcare insurance sector.