Teams at Generali Global Assistance

Lead B2C paid media strategy and execution across search, social, display, video and AI-driven channels. Manage a team (community, email, analytics), agencies, budgets and compliance. Use analytics, experimentation, and customer insights to improve acquisition, retention, ROAS, and brand visibility while integrating paid media with lifecycle and community efforts.

The Director, FP&A leads the FP&A department, coordinating forecasts, budgets, and financial analysis while collaborating with various teams to enhance financial performance.

Handle and adjudicate travel insurance claims, corresponding with insureds, medical providers, and attorneys; maintain claim files and reserves; investigate and coordinate outside adjusters; process payments and regulatory complaints; provide customer service and assist with mentoring and departmental projects.