Teams at Genea

Provides comprehensive technical support to end users across hardware, software, networks, Microsoft 365, Entra ID, and mobile devices. Responsibilities include troubleshooting, onboarding and offboarding, asset and license management, vendor coordination, cloud administration, security support, documentation, and process improvement. The role also uses AI and automation tools to streamline helpdesk workflows while maintaining security and privacy standards.

Leads multiple software engineering teams through architecture, development, testing, deployment, and delivery. Manages engineering personnel, delegates and estimates work, ensures code quality and scalability, oversees Scrum teams, tracks operational metrics, and partners with product leadership on roadmaps. The role requires backend and frontend development expertise, cloud experience, SDLC knowledge, agile practices, testing, strategic planning, and cross-functional collaboration.

Designs, develops, tests, and maintains video streaming and video processing services. Responsibilities include building streaming metrics, participating in architecture and design reviews, conducting code reviews, evaluating emerging technologies, and ensuring production infrastructure redundancy and resilience. The role requires strong software development expertise, streaming protocols and codecs knowledge, database design skills, and experience with AWS, Linux, Docker, and continuous deployment.