Teams at Gellert Global Group

Supports sales operations and customer excellence by managing contracts, serving as a customer communications contact, maintaining reports and databases, comparing forecasts with usage, recommending purchases, handling costing requests, coordinating with supply chain and logistics, and resolving customer and sales inquiries.

Lead design, development, and implementation of enterprise solutions and integrations (Infor, Salesforce, Microsoft stack). Drive AI/automation initiatives, ensure scalable secure architectures, participate across SDLC, collaborate with business stakeholders, and promote best practices and documentation to improve operational efficiency.

Lead and manage retail pre-sale bid processes, support product costing and SKU cost builds, oversee foreign-to-foreign customer item setup and daily order/service issues, coordinate cross-functionally with Sales, Finance, Supply Chain and Marketing, and provide reporting and documentation to ensure customer service excellence.