Teams at GBMC Healthcare, Inc.

Coordinates corporate office operations, supervises and trains front office staff, manages workflow, supplies, vendors, facilities needs, records, and customer service. Prepares correspondence, reports, presentations, meeting materials, and minutes; supports financial processes, events, office moves, and special projects. Maintains policy resources and office organization while handling confidential information, competing priorities, and frequent interruptions.

Support hospice accounts payable by reviewing monthly expenses, creating and processing vendor invoices, resolving discrepancies, ensuring billing matches clinical documentation and contracts, maintaining records, supporting audits and month-end, communicating with vendors, and processing ancillary claims in EPIC.

Maintain and administer enterprise communication systems including Openscape platforms, PBX, contact center, voicemail, VoIP/SIP endpoints. Perform daily moves/adds/changes, troubleshoot outages, validate changes with test plans, train users, coordinate vendors, monitor backups, and analyze metrics to optimize communications and call center applications.