Teams at Gauss Labs

This role involves developing deep learning models for time-series prediction, conducting research, mentoring, and collaborating with cross-functional teams.

Serve as the primary Help Desk owner for Panoptes VM in a customer-managed environment: triage and resolve tickets, coordinate deployments and change management, manage customer communication during incidents, build runbooks and knowledge base, and escalate to engineering only with reproducible context. Work aligns with Korean business hours and supports on-call customer communications for critical incidents.

Own platform reliability for internal cloud and customer-managed environments: maintain Kubernetes/EKS clusters, monitoring, alerting, incident first-response, automation, capacity planning, CI/CD, and drive continuous improvement to keep Panoptes available, performant, and scalable.