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Lead the product engineering team at Gather to create virtual offices for remote work, focusing on innovativeness, quality, and engineering execution. Responsible for hiring talent, managing team performance, making technical decisions, and shaping company strategy. Require high technical proficiency, management experience, product sense, and ability to prioritize.
As a Principal Product Engineering Lead at Gather, you will tackle some of the toughest problems at the intersection of product and engineering. You will lead a crucial team responsible for the innovativeness and quality of our virtual office product. Your role involves driving high-quality technical decision-making, shaping company strategy, and mentoring team members to excel. If you have a passion for creating new product experiences, solving complex problems, and fostering a culture of excellence, this role is for you.
As a Staff Front-End Product Engineer at Gather, you will drive the success of exciting initiatives that transform how our customers can use Gather. You will be a technical leader, redefining what it means to ship bug-free beautiful code. You will collaborate closely with designers, product managers, and others within the company to quickly design, deliver, and iterate on features. Your expertise in front-end development and your strong communication skills will enable you to make a significant impact on creating a great remote work experience within Gather.
Join Gather, a company focused on building virtual offices for remote work. As a Senior Product Manager, you will play a significant role in shaping and executing the company's vision, driving core parts of the next generation of Gather. Responsibilities include defining goals, owning roadmaps, partnering with teams, and developing innovative solutions. Requires 5-7+ years of Product Management experience with at least 2+ years in a PLG company. Strong communication, problem-solving, and technical skills are essential.
The Senior Manager, Customer Experience and Support will oversee managing and enhancing customer support, education, and insights. Responsibilities include managing the support queue, team of professionals, Zendesk administration, AI automation, customer connections, product roadmap input, data evaluation, CX strategies, vendor relationships, and more. The ideal candidate should have a Bachelor's degree, 5+ years of experience, proficiency in Zendesk and AI-driven support systems, strong analytical and communication skills, and a passion for customer experience improvement.
Product Engineers at Gather design and implement features for a live video chat platform, multiplayer game, and modern web app. They collaborate with designers, product managers, and engineers to deliver innovative remote work features and create opportunities for serendipity. Strong skills in front-end Typescript/React and experience with NodeJS are required.
As a Staff Software Engineer within the Video team, you would take responsibility (along with a small team) for the design and implementation of this integral part of our video platform.