Teams at Gateway Rehabilitation Center

Provides front desk, clerical, communications, admissions, and administrative support at an inpatient substance use disorder treatment facility. Responsibilities include answering calls, greeting patients and families, coordinating admissions appointments, handling identification and insurance documents, relaying information, supporting emergencies, distributing belongings, preparing documents, and maintaining a welcoming waiting area. Requires professionalism, confidentiality, composure, organization, multitasking, and a high school diploma.

Monitor patient movement and facility security, perform rounds, room and property searches, maintain logs and chain of custody, support nursing and clinical staff with de-escalation and crisis management, and assist with medication line monitoring and K-9 searches.

Provides clinical leadership and supervision for therapists in inpatient substance use disorder and co-occurring treatment programs. Responsibilities include reviewing and approving clinical documentation, conducting chart audits, ensuring regulatory and accreditation compliance, consulting on complex cases, coaching staff, coordinating multidisciplinary care, identifying training needs, and supporting quality improvement. Requires a relevant master’s degree, active clinical licensure, SUD treatment experience, prior supervision experience, and completion of Pennsylvania clearances and screening requirements.