Teams at Gartner

The Business Development Executive will acquire new clients by building relationships with C-level executives, managing the sales cycle from prospecting to account transition, and meeting sales metrics within assigned territories.

Manage large enterprise Gartner accounts, retain and grow client relationships, identify and close cross-sell and upsell opportunities, meet sales quotas, maintain pipelines, and oversee forecasting and account planning for complex executive-level sales.

Provides Tier 1 IT help desk support to internal associates through phone, chat, and self-service tickets. Responsibilities include ticket logging, troubleshooting hardware, software, networks, VPNs, and mobile devices; installing and configuring systems; documenting solutions; maintaining the knowledge base; meeting service metrics; and escalating issues to higher-tier teams. The role operates in a rotational 24/7 environment and requires strong communication, prioritization, problem-solving, and customer service skills.