Teams at Galapagos Federal Systems

Supports classified DoD IT environments by providing Tier 1 technical support, troubleshooting hardware and software, configuring workstations, managing accounts, maintaining servers and network switches, and tracking support tickets. Assists with vulnerability scanning, patching, SIEM monitoring, cybersecurity risk assessments, incident remediation, security posture reviews, and COMSEC responsibilities. Collaborates with ISSMs, ISSOs, and ISSEs while maintaining compliance across Collateral, SCI, and SAP environments.

Supports Space Systems Command acquisition reform by assessing organizational structures, manpower requirements, workforce alignment, and UMD accuracy. Advises senior leaders, develops staffing models and organizational change packages, identifies manpower gaps, reconciles workforce data, facilitates working groups, and creates implementation plans, decision briefings, dashboards, and governance procedures. Requires extensive DoD manpower and force-management experience, UMD expertise, knowledge of DAF and USSF policies, an active Top Secret clearance, and U.S. citizenship.

Manages day-to-day operations for a commercial office supporting government customers. Coordinates with building management, vendors, and stakeholders on facility issues, access, badging, parking, communications, equipment, and workspace utilization. Develops and maintains facility policies, procedures, SOPs, documentation, and reports while resolving issues and supporting a safe, efficient workplace.