Teams at GAL Manufacturing Company, LLC

Assemble hardware kits and assemblies per work orders using welding and hand tools. Perform repetitive tasks, lift parts under 50 lbs, maintain clean work area, follow safety standards, assist other departments, and accept cross-training and process improvements.

Provide phone- and email-based technical support for the Nexus Elevator Control System, troubleshooting electromechanical and control issues, guiding field technicians, documenting cases, coordinating with Engineering/Quality/Manufacturing, supporting installations, warranty evaluations, and creating technical documentation. Travel to customer sites when on-site troubleshooting or training is required.

Lead business architecture to translate strategy into scalable ERP/CPQ/CRM solutions, document processes and requirements, and drive integrations. Manage and mentor Business Analysis and IT QA teams, set QA and BA standards, establish KPIs, and coordinate priorities across projects to improve testing, requirements quality, and release readiness.