Teams at GAL Manufacturing Company, LLC

Provides comprehensive administrative support to executive leaders, including complex calendar management, domestic and international travel coordination, expense reporting, board and governance support, meeting and event logistics, presentation preparation, confidential information handling, records management, communications, and office administration.

Provides Level 1–3 IT support across North American locations, troubleshooting hardware, software, network, printer, telephone, and connectivity issues. Manages user onboarding and offboarding, workstations, Active Directory, endpoint security, device imaging, software deployment, print servers, VoIP systems, inventory, and helpdesk tickets. Maintains documentation, meets SLAs, communicates resolutions, and supports continuous improvement of IT processes.

Develop project-specific layouts and technical solutions for specialty elevator equipment. Review customer requirements, drawings, specifications, bills of materials, and orders; configure equipment through CPQ and ERP systems; process retrofit projects; provide technical support; resolve functionality issues; and collaborate with Sales, Customer Service, Estimating, Engineering, and Manufacturing. Participate in client information-gathering meetings, site surveys, product development, and design change reviews while ensuring compliance with specifications, engineering standards, and manufacturing requirements.