Funeral Directors Life Insurance Company Benefits Overview

Designs, develops, delivers, and evaluates digital, blended, and flipped learning solutions aligned with business objectives. Manages and promotes LMS platforms, identifies learning and performance gaps, advises leaders, collaborates with subject matter experts, and drives adoption through change management. The role also provides data-informed recommendations, supports organizational effectiveness, and stays current with digital learning practices.

Coordinates direct mail and Facebook advertising campaigns for funeral home clients from initiation through completion. Acts as the primary campaign contact, coordinating agents, managers, vendors, copywriters, and designers. Tracks timelines, documentation, pricing, list rentals, production schedules, and discrepancies while ensuring deliverables remain on schedule. Provides client service, resolves issues, and suggests creative approaches to generate quality leads and improve financial results.

Manage and coach funeral home and cemetery sales professionals, overseeing scheduling, lead distribution, follow-up, performance plans, training, hiring, and compliance. Generate leads through community networking, partnerships, seminars, and service to families. Support sales budgeting, review contracts, resolve customer complaints, communicate team progress, and improve service processes. The role requires collaboration with leadership and sensitive, professional interaction with grieving families.