Fullsteam Benefits Overview

The Customer Support Supervisor oversees POS, Accounting, and IT support teams, managing performance, workflows, and customer satisfaction while implementing process improvements.

Lead revenue recognition and month-end close for assigned business units, reconcile revenue/expense data, manage deferred revenue, prepare journal entries and accruals, support audits, improve controls and processes, and collaborate cross-functionally to resolve variances and ensure accurate financial reporting.

Drive revenue by converting trial users to paid subscribers through proactive outreach, tailored product demos, collaboration with marketing and product teams, and tracking performance in CRM.