Teams at Full Sail University

Counsels veteran students and their families on enrollment changes, financial aid, and VA benefits. Reviews inquiries, conducts student meetings, evaluates enrollment timing and financial impacts, calculates tuition adjustments, processes enrollment changes, and explains funding options. Maintains compliance with Title IV, federal, state, institutional, and FERPA requirements while providing accurate, confidential, and courteous service.

Assists students and parents with tuition charges, payments, account questions, and collections through phone, email, and in-person support. Processes tuition and fee payments, adds non-tuition charges to student accounts, responds to inquiries, and maintains confidentiality and organizational policies. The role requires strong communication, customer service, analytical, organizational, proofreading, multitasking, and computer skills in an office environment.

Advises animation and media graduates on career development, including portfolio and resume reviews, interviewing, networking, job-search practices, and industry etiquette. Coordinates candidate materials with employer leads, maintains detailed interaction records, develops industry research and networking resources, and supports accreditation reporting. The role requires knowledge of animation and 3D arts industries, strong communication and organization skills, and proficiency with common office, collaboration, and social media tools.