Teams at Fujifilm Europe

Own premium customer solutions as the primary technical escalation point, providing advanced support, troubleshooting, root cause analysis, incident management, lifecycle delivery, monitoring, and service improvement. Manage upgrades, migrations, implementations, testing, and handovers while maintaining SLA performance. Build customer and stakeholder relationships through service reviews, reporting, technical advice, and coordination with internal teams and vendors. Develop documentation, mentor team members, and support critical incidents after hours when required.

Sell FUJIFILM print and workplace technology solutions in Auckland. Qualify customer needs, develop account plans, demonstrate products, cross-sell/upsell, maintain client relationships, and ensure accurate documentation to drive retention and revenue.

Manage end-to-end payroll administration, including data validation, processing, statutory reporting, payroll sign-off, bank approvals, and employee support. Coordinate with HR, Finance, IT, Compliance, vendors, and affiliated companies on payroll, timekeeping, invoices, recharges, reconciliations, and system changes. Maintain digital personnel records, prepare reports and documentation, ensure regulatory compliance, and support payroll projects and process improvements.