Teams at FSSI - Financial Statement Services Inc.

Manually prepare custom mailing orders by folding and inserting documents into envelopes or packages following job-specific checklists. Verify counts by scanning pieces, perform quality checks, report errors to shift leads, deliver completed work to QA, and assist with additional department tasks. Work a second shift schedule with frequent overtime and occasional Saturday shifts during high-volume cycles.

Manage B2B client accounts, serving as the primary liaison between clients and internal teams. Coordinate implementations, daily account tasks, print and mail production workflows, technical troubleshooting, documentation, billing accuracy, and client reporting. The role requires strong organization, communication, critical thinking, technical aptitude, and process improvement skills in an onsite SaaS-based production environment.

Provide end-to-end HR operations and compliance support: manage leaves of absence and workers' comp, administer reward and recognition programs, respond to employee inquiries, maintain HR systems and documentation, conduct investigations, assist with payroll and benefits, and ensure federal and state law compliance.