Teams at FSI Services

Lead end-to-end client implementation projects for healthcare CMMS software, managing plans, timelines, budgets, resources, risks, data migration, configuration, training, and organizational rollouts. Coordinate internal teams and external stakeholders, serve as the primary client contact, provide status updates, ensure quality deliverables, improve implementation processes, and support customers remotely and onsite. The role manages multiple projects while balancing support requests and customer satisfaction.

Serve as primary contact for assigned hospital accounts to retain and grow revenue through upsell/cross-sell, outbound prospecting, RFQ/PO processing, order expediting, collaboration with implementation teams, and improving operational processes and customer satisfaction.

Senior product leader owning the end-to-end roadmap for a B2B SaaS CMMS. Lead and grow a team of product managers, run planning cycles, align strategy with engineering, sales, and customer success, define KPIs, and drive delivery and measurable outcomes.