Teams at Frymaster

Provides sales support by responding to customer and dealer inquiries, processing and monitoring purchase orders, resolving routine order and delivery issues, maintaining customer records, and coordinating with sales representatives and internal departments. The role also supports logistics, communicates product information, and may train less experienced team members.

Maintains and enhances the PRMS production and resource management platform on IBM i. Develops RPG/RPGLE applications supporting manufacturing, inventory, and order management; manages integrations, system performance, backups, and recovery. Gathers requirements, delivers enhancements, documents solutions, supports users, and provides training. Collaborates with operations, supply chain, finance, and other stakeholders to improve production efficiency, inventory accuracy, and order fulfillment.

Supports product compliance for commercial fryers by maintaining technical files, interpreting regulations and safety standards, coordinating testing and certifications, assessing engineering changes, tracking compliance requirements, documenting risks, and supporting audits and corrective actions. Works cross-functionally with design, manufacturing, quality, supply chain, and third-party laboratories. The role is office-based with periodic manufacturing or laboratory exposure and up to 15% domestic travel.