Teams at Frost Bank

Manage trust accounts by processing contributions, distributions, transfers, and reconciliations. Serve as an escalation point for complex client issues, provide account information, coordinate activities across teams, prepare daily account reports, and review accounts for regulatory and policy compliance. The role requires trust or custody operations experience, securities knowledge, strong communication skills, and Microsoft Office proficiency.

Plans, drafts, edits, and maintains technical documentation describing complex IT systems, architectures, data flows, operational procedures, integrations, and disaster recovery processes. Collaborates across IT and banking departments to understand systems and keep documentation current as features, integrations, and procedures change. Requires enterprise IT knowledge, strong communication skills, Visio proficiency, and familiarity with server platforms, networks, virtualization, firewalls, SaaS, and Microsoft applications.

Supports commercial relationship managers by reviewing loan documentation, identifying deficiencies, monitoring credit facilities for policy compliance, and administering customer portfolios. Builds knowledge of client businesses and supports long-term customer relationships. The role provides analytical training, sales experience, and mentorship while requiring strong communication, teamwork, financial analysis, and accounting knowledge.