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Information Technology • Professional Services • Analytics • Consulting
Provides customer and vendor support through calls, emails, SMS, and live chat. Responsibilities include researching solutions, sourcing products and parts, obtaining tracking information, entering data, maintaining records, completing documentation, and meeting service and call-handling targets. The role requires professional communication, problem-solving, active listening, accurate information delivery, and collaboration. Work is remote after on-site training in Skopje.
