Fried Frank Benefits Overview

Leads inclusive talent management initiatives for the Washington, DC office, supporting recruitment, retention, professional development, employee engagement, and inclusive culture efforts. Coordinates programs, advises employee resource groups and stakeholders, analyzes inclusion metrics, prepares leadership reporting, monitors legal and industry developments, and manages related budgets and external relationships. The role requires independent judgment, project ownership, strong communication, confidentiality, and the ability to manage complex priorities with minimal supervision.

Provides administrative and operational support to the Marketing and Business Development team. Responsibilities include scheduling, meeting and event coordination, travel arrangements, document preparation, budget and invoice tracking, CRM and financial data maintenance, vendor and contract coordination, project tracking, and reporting. The role supports multiple stakeholders, leadership, events, client initiatives, and departmental processes while maintaining accuracy, confidentiality, and strong follow-through.

Manages collections and credit control for outstanding legal fees, including contacting clients, resolving billing queries, tracking aged debt, negotiating payment arrangements, and managing e-billing submissions. Maintains client billing guidelines, budgets, matter details, and approval workflows; produces collection and debtor reports; supports month-end activities and process improvements; and coordinates with partners, finance, billing, accounts payable, and client compliance teams.