Teams at Frette

Represent Frette in a luxury boutique by building client relationships, achieving sales and KPI goals, processing transactions, managing CRM outreach, creating quotes, coordinating bespoke orders, and delivering white-glove services. Support store operations through opening and closing procedures, cash handling, shipment processing, inventory, visual merchandising, cleanliness, reporting, and customer issue resolution. The role requires retail schedule flexibility, strong organization, communication, problem-solving, and physical ability to handle merchandise and prolonged standing.

Supports Salesforce implementation, administration, configuration, automation, security, data quality, reporting, integrations, and user support. Partners with commercial stakeholders and external consultants to gather requirements, optimize processes, conduct testing and UAT, manage platform adoption, resolve issues, and maintain documentation. Requires Salesforce Administrator Certification, 3–5 years of experience, Sales Cloud and Service Cloud expertise, Salesforce Flow experience, and fluency in Italian and English.

Supports boutique operations by managing stockroom inventory, cycle counts, transfers, fulfillment, shipping and receiving. Maintains product organization, store visual standards, facilities, cleaning and operational supplies. Assists customers and sales staff on the floor, supports store opening and closing, trains team members on back-of-house procedures, coordinates maintenance and IT requests, and helps ensure compliance with retail policies and service standards.