As a Content Marketing Manager, you'll create diverse content, strategize based on market insights, and manage external creators, focusing on customer engagement and brand empowerment.

As a Software Engineer at FreshBooks, you will build and update features in the cloud accounting application, collaborating with full-stack and mobile developers, UX designers, and product owners. You'll contribute to design discussions, code quality, and performance while working in an agile environment, focusing on customer impact and continuous integration processes.

As a Sales Development Representative at FreshBooks, you'll manage leads, close sales, and drive new customer acquisition through daily calls and chats. You'll collaborate with the Support Accountant Channel and Product Team to meet performance targets, utilizing tools like Salesforce for pipeline management.

As a Cloud Infrastructure Engineer, you'll develop and manage cloud-native infrastructure, design monitoring solutions, lead automation processes, and ensure system reliability through incident response and root-cause analysis, collaborating closely with the engineering team to meet performance standards.

As a Support Specialist at FreshBooks, you will provide phone and email support to customers, troubleshoot issues, and deliver exceptional customer experiences. The role requires fluency in English and Spanish, with an emphasis on problem-solving, communication skills, and empathy. The position is remote and requires working shifts primarily on weekends.

The Support Specialist will handle inbound customer support inquiries via phone and email, focusing on providing exceptional customer experiences with the FreshBooks platform. Responsibilities include troubleshooting issues and communicating effectively in both English and Spanish. A friendly and energetic attitude is essential for this role, with a strong emphasis on problem-solving and customer empathy.

As a Support Specialist at FreshBooks, you will handle inbound customer support inquiries primarily via phone and email, helping users troubleshoot issues with the web and mobile applications. You will provide excellent service by understanding customer needs, remaining resilient through continuous engagement, and utilizing a ticket-based system to document interactions.

As a Financial Analyst in Marketing Planning & Analysis, you will support marketing leaders with financial analysis and forecasts, assess campaign effectiveness, and provide key insights for strategic decision-making. Responsibilities include preparing business forecasts, analyzing variances, automating reports, and collaborating with teams to enhance campaign performance.