Teams at Fresh Prints

Lead and grow a team of 3–7 Operations Associates owning parts of the supply chain. Manage vendor and customer communications, handle escalations, set and track metrics, plan headcount, solve logistical issues, and drive cost and margin improvements while working night shifts.

Lead and grow a team of 3–7 operations associates to own parts of the supply chain. Manage vendor and customer communications, resolve escalations, set and track team metrics, plan headcount, and drive cost and process improvements. Work night shifts and provide hands-on people management and operational leadership.

Issue and manage airline tickets using Sabre: build and verify PNRs, price itineraries, issue e-tickets, process exchanges, voids and refunds, monitor queues and holds, ensure data accuracy, and escalate issues to the Team Lead.