Freightos Benefits Overview

Own and scale Freightos’s marketing operations function by managing the martech ecosystem, CRM health, automation, lead routing, lifecycle processes, integrations, campaign enablement, reporting, attribution, and funnel analytics. Partner cross-functionally with Marketing, Sales, RevOps, Product, and Engineering to improve data quality, operational efficiency, customer journeys, and revenue growth through scalable systems and automated workflows.

Own and scale the marketing operations function, including the martech stack, CRM architecture, automations, lead management, data quality, campaign setup, integrations, dashboards, attribution, and funnel analytics. Partner with Marketing, Sales, RevOps, Product, and Engineering to improve customer lifecycle processes, automate workflows, maintain system health, and enable scalable, data-driven growth.

Own the post-onboarding lifecycle for European enterprise accounts, driving platform adoption, monitoring account health, identifying churn and expansion opportunities, and supporting retention. Lead customer training and enablement, manage complex escalations, coordinate with Sales, Product, Engineering, Operations, and PMO, and communicate resolutions. Translate customer feedback into structured product insights while maintaining documentation and scalable customer success processes.