FreedomPay
FreedomPay Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers disability insurance
Offers accidental death & dismemberment insurance
Offers dental insurance
Offers health insurance
Offers mental health benefits
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers Health Savings Account (HSA)
Provides family medical leave
Company Culture
Provides commuter benefits
Provides free snacks and drinks
Offers a remote work program
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers an Employee Assistance Program (EAP)
Offers generous PTO
Provides paid sick days
Provides military leave
Provides paid holidays
Provides bereavement leave
Career Growth + Development
Provides customized development tracks
Job training & conferences
Offers apprenticeship programs
Recently posted jobs
Payments
Owns the full lifecycle of strategic enterprise accounts, serving as a technical advisor, delivery lead, and primary client contact. Leads complex software implementations, coordinates Product, Engineering, QA, Integrations, Support, vendors, and client stakeholders, and manages scope, budgets, milestones, documentation, invoicing, issue resolution, and roadmap feedback. Develops repeatable TAM processes and supports client satisfaction and retention.
Payments
Maintains and monitors production platform services, supports 24/7 availability through on-call coverage, investigates incidents, identifies root causes, creates alerts, troubleshoots scheduled jobs, and collaborates with infrastructure and development teams to improve reliability. The role also documents procedures, communicates with internal and external stakeholders, and applies AI tools to improve operational efficiency.
Payments
Supports the availability, performance, and reliability of a global payment platform. Responsibilities include monitoring system health, improving observability, tuning alerts, developing dashboards, investigating incidents, troubleshooting integrations and data-processing issues, and creating automation scripts and AI-powered workflows. The role collaborates with software and infrastructure teams, participates in an on-call rotation, and develops skills in cloud operations, platform engineering, incident response, and responsible AI usage.
