Teams at FreedomCare

Support senior leaders by managing complex calendars, meetings, travel, communications, presentations, action items, and confidential information. Coordinate cross-functional priorities, prepare executives for meetings, track follow-ups, improve workflows, and support special projects in a fast-paced healthcare organization.

Coordinate home health aide coverage by pairing caregivers with patients, maintaining schedules and records, supporting care-plan compliance, recruiting qualified aides, and resolving customer requests. The role works closely with patients, caregivers, nurses, and recruiters while improving staffing processes and ensuring regulatory compliance in an in-office home care environment.

Leads the healthcare authorizations function, managing a team of nine and overseeing payer-related workflows, escalations, service levels, quality, and operational performance. Drives process improvement, change management, automation, reporting, and workflow optimization while partnering with Finance, Operations, Compliance, and Technology. Coaches employees, manages performance, supports hiring and training, and uses data and technology to improve authorization accuracy, turnaround time, efficiency, and revenue cycle support.