Teams at Fred Martin Superstore

Handle inbound and outbound calls, dealership internet leads, vehicle inquiries, and appointment coordination. Record customer interactions, determine preferred contact methods, provide accurate information, support sales staff follow-up, and encourage in-store visits. The role requires professional communication, timely follow-up, customer service, motivation, and the ability to manage frequent phone interactions while maintaining accurate prospect information.

Handles bookkeeping and office administration, including reconciling financial transactions, maintaining accounting records, processing payables, writing checks, preparing vehicle purchase and dealer trade payments, assisting with titles and month-end closing, and supporting management. The role requires organizational skills, dependability, comfort with numbers, adherence to procedures and internal controls, and reliable transportation with a valid driver’s license and clean driving record.