Teams at Fred Martin Superstore

Greet and assist customers through the vehicle shopping process, respond to inquiries across channels, demonstrate vehicle features, coordinate test drives, maintain CRM records, support sales and paperwork, deliver vehicles and introduce service offerings, and attend training on new models and technology.

Greet customers in the express service lane, review vehicle history, inspect vehicles, recommend services, process payments, update customer records, verify repair order documentation, and maintain positive communication and workflow to ensure customer satisfaction.