Fragomen Benefits Overview

Manages immigration matters for assigned clients across European jurisdictions, coordinating with clients, stakeholders, vendors, and internal teams. Responsibilities include drafting correspondence, tracking case milestones and expiries, reviewing documents, explaining immigration law and processes, handling consultations, maintaining case records, supporting billing, and escalating issues. The role requires Spanish immigration experience, Spanish-language skills, strong customer service and communication abilities, and the capacity to manage a high-volume caseload independently.

Manages Spanish and European immigration cases for assigned clients, coordinating with clients, vendors, and internal teams. Responsibilities include drafting correspondence, tracking milestones and documents, providing updates on immigration law and processes, handling consultations, reviewing documents, escalating issues, supporting billing and case administration, and contributing to process-improvement projects.

Provides administrative and logistical support for immigration applications, including document collection, case-file management, government submissions, appointment scheduling, client communication, courier coordination, fee payments, and records maintenance. The role also supports immigration consultants, handles office and case-management tasks, contributes to process improvements, and may train new employees after gaining experience. Strong Polish language skills, accuracy, organization, communication, and Microsoft Office proficiency are required.