FourKites
Offices at FourKites
FourKites is headquartered in Chicago, Illinois, USA and has 3 office locations.
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
U.S. Office Locations
Global Office Locations
Chicago, Illinois, USA
110 North Upper Wacker Drive, Chicago, IL, United States, 60606
Amsterdam, Noord-Holland, NLD
Amsterdam, Netherlands
Chennai, Tamil Nadu, IND
Chennai, Tamil Nadu, India
Recently posted jobs
The Customer Success Manager will build and nurture relationships with strategic customers, ensure satisfaction and retention, develop actionable goals, facilitate business reviews, support upselling opportunities, and manage escalations to advocate for customer needs.
The Product Support Manager oversees a team of Product Support Specialists and Analysts, focusing on problem resolution, engagement, and operational efficiencies. Responsibilities include team management, trend analysis, collaboration with development teams, and monitoring service level agreements (SLAs).
The Product Support Specialist at FourKites will provide advanced technical support for B2B SaaS products by troubleshooting complex issues, managing support cases, and collaborating with various teams to solve problems. The role requires excellent communication skills to assist diverse stakeholders effectively.
