Lead implementations of Order Visibility and Inventory Visibility solutions, managing integrations and ensuring successful deployments for enterprise clients. Provide strategic consultation and project management throughout the order lifecycle.

The IT Support Analyst provides technical support across technology infrastructure, ensuring compliance, managing devices, and supporting end-users including executives. Responsibilities include device lifecycle management, MDM administration, troubleshooting network issues, and compliance documentation.

The Vice President of Professional Services at FourKites will lead a global team responsible for enterprise implementations, driving service delivery excellence and P&L outcomes, while mentoring specialists in supply chain technology and AI capabilities.

Provide enterprise IT support and device lifecycle management for macOS/Windows/Linux; administer Jamf and BetterCloud; support Fortinet VPN, CrowdStrike, and network/security operations; maintain asset/license inventory; support AV/conference room systems; ensure ISO 27001 and SOC 2 compliance and produce operational reports and documentation.

Lead analytics for Growth & Retention and Customer 360: build analytics data models, dashboards, predictive churn and propensity models, apply LLM/ML techniques for automated insights, and partner with cross-functional stakeholders to operationalize KPIs.

As a Senior Customer Engineer, you manage technical relations, design solutions, deploy AI workflows, mentor peers, and ensure system integration for enterprise clients.

The AI Integration Engineer will lead AI implementation projects, working with customers to integrate AI solutions, perform needs analysis, and ensure successful workflows.

The Account Executive will sell SAAS solutions for supply chain and logistics to Fortune 1000 customers, manage accounts, and ensure customer satisfaction while exceeding sales quotas.

The Customer Success Manager will manage client relationships, ensure product adoption, and drive customer satisfaction in a SaaS environment, focusing on supply chain management.

The Specialist Product Support will provide advanced technical support for B2B SaaS products, troubleshoot complex issues, and manage internal documentation to improve team effectiveness.

As a Senior Customer Success Manager, you'll enhance customer relationships, drive product adoption, manage escalations, and work cross-departmentally to ensure customer satisfaction and retention.

The Principal Customer Success Manager oversees major enterprise accounts, serving as a strategic advisor to clients while driving value realization and retention efforts in collaboration with internal teams.

Lead the design and implementation of secure authentication, authorization, and master data management systems for logistics. Optimize algorithms and scale databases in cloud environments while mentoring engineering teams and ensuring best practices.

Lead transformation of global support by building AI-human hybrid workflows, drive AI-powered triage/resolution, own CSAT/NPS/SLA metrics, translate support insights into product priorities, and upskill the team into AI trainers, knowledge architects, and escalation specialists.

Lead enterprise transformations for Global 1000 companies through implementations of Order Visibility and Inventory Visibility solutions, ensuring successful deployments and enhancing supply chain visibility.

Lead design and implementation of scalable backend systems and production AI agents across an event-driven microservices platform. Architect services, integrate LLM-powered agents, ensure reliability and test coverage, mentor engineers, perform root-cause analysis, and collaborate with DevOps and frontend teams to deploy and maintain high-throughput supply-chain systems.

Lead development of AI-native data products and BI portfolio that power dashboards, AI agents, and automated workflows. Own product P&L, validate hypotheses via SQL/Python, define data models, ship prototypes, and coordinate across AI teams while managing BI execution and mentoring a direct report.

Lead the development of predictive modeling and supply chain analytics, focusing on ETA prediction for transportation logistics using advanced analytics and machine learning techniques.

The Implementation Manager will lead complex software deployments for enterprise customers, ensuring successful adoption and alignment with business goals through deep consultation and project management.

Design, develop, test, and maintain backend services and data models for a high-scale logistics platform. Build microservices and REST APIs, integrate with front-end, deploy to cloud (AWS/Azure), ensure high test coverage and production reliability, and mentor engineers while contributing to AI initiatives and system architecture.