Teams at Four Hands

Serve as the initial customer service contact by phone and email, resolving questions about products, pricing, availability, orders, shipments, and related needs. Document interactions in CRM systems, manage follow-ups, monitor service queues, escalate complex issues, and coordinate with Sales Operations, Logistics, Supply Chain, and other teams to maintain service continuity and a high-quality customer experience.

Supports furniture quality inspections, export packaging testing, sustainable materials research, and continuous improvement initiatives. Creates 3D drawings, models, and renderings using scanning technology, translates data into interactive 3D formats, and collaborates across teams. The internship is a 12-week, on-site position in Austin, Texas, during Spring 2027.

Supports product development for key retail accounts by managing swatch and warehouse sample logistics, maintaining tracking records, organizing inventory, coordinating shipments with international teams, preparing samples for design reviews, and creating product presentation materials. This is a hands-on, on-site internship focused on product lifecycle support, supply chain communication, and customer presentation development.