Jobs at Fospha Marketing

Provides technical marketing science support for enterprise customers, designing incrementality tests, calibrating measurement models, and translating MMM, MTA, and Bayesian analysis into commercial insights. Partners with Customer Success, Account Management, Product, and Data Science teams; handles methodology escalations, captures customer feedback, and creates technical collateral, Academy content, and internal training to improve data literacy.

Design and maintain Fospha’s website, brand, sales collateral, enterprise and keynote decks, event materials, illustrations, and design system. Translate complex marketing measurement concepts into clear visuals, guide AI-assisted design, and uphold brand quality. Collaborate closely with Marketing, Sales, Product Marketing, Product, and leadership in an office-based startup environment.

Own relationships across a portfolio of mid-size SaaS customers, driving renewals, adoption, retention, and commercial growth. Interpret dashboards and performance data to communicate ROI and business impact to stakeholders. Identify account risks and expansion opportunities, support strategic account planning, surface customer feedback, and collaborate with internal teams to improve customer outcomes and platform adoption.

Graduate data engineering role focused on building and maintaining SQL/dbt transformation pipelines, Python ingestion services, API data pipelines, and data quality processes. The role includes production coding, testing, debugging, code reviews, cloud infrastructure exposure, AI-assisted engineering, and collaboration with engineers, analysts, and product stakeholders. It is designed for recent graduates with foundational SQL and Python experience and offers mentorship, training, and cross-functional development opportunities.

Build and maintain full-stack features using React or Next.js, Python, databases, and APIs. Write tested code, participate in reviews and design discussions, resolve bugs, improve test coverage, and collaborate with product, design, and engineering teams throughout the software development lifecycle. The role also involves AI-assisted development, production monitoring, and progressively increasing ownership of system areas.

Manage a portfolio of mid-size SaaS customers to drive adoption, retention, renewals, and expansion. Translate data into ROI stories, identify growth or risk signals, build strategic account plans, and relay customer feedback to product teams.

Build, ship, and maintain production data science models for attribution, marketing mix modelling, incrementality testing, and brand impact measurement. Independently select modelling approaches, debug code, collaborate with QA, communicate with clients as a modelling expert, use AI tooling and automation, and mentor junior colleagues.

Develop and maintain data science models for marketing measurement products, including attribution, forecasting, optimization, and experimentation. Own analytical investigations, model backtesting, production bug fixes, and pipeline work. Write and review Python and SQL production code, debug unfamiliar repositories, use AWS and QA tooling, and communicate findings to clients and colleagues. The role also involves applying machine learning methods, reviewing AI-assisted code, clarifying requirements, and progressively taking ownership of technical areas.

Design, build and maintain end-to-end full‑stack features: responsive React/Next frontends, Python microservices, and APIs (REST/GraphQL). Contribute to system design, infrastructure, testing, monitoring, and collaborate with product, design, and AI agents to deliver reliable, high‑quality production software.

Graduate Programme Customer Success coordinators own client portfolios, manage onboarding, drive product adoption and retention, prepare insight decks, run training, identify and mitigate renewal risks, build strong client relationships, and collaborate cross-functionally while leveraging data (Excel) and generative AI tools to increase efficiency.

As a Customer Success Coordinator, you'll support the team, manage customer onboarding, track account metrics, and build relationships while providing excellent service.