Teams at Formic

Lead Formic Cortex, an emerging operational intelligence capability focused on improving organizational workflows, decision-making, information flow, and execution. Identify operational patterns, translate complex expertise into scalable frameworks and tools, partner with engineering on internal capabilities, establish feedback loops, align cross-functional stakeholders, and shape the long-term operating model in an ambiguous, field-oriented environment.

Leads Formic’s marketing organization and owns brand strategy, demand generation, qualified pipeline, sales development, GTM engineering, marketing technology, funnel analytics, and team development. The role builds scalable systems for targeting manufacturers, positioning complex automation solutions, testing AI-enabled growth approaches, measuring commercial impact, and aligning Marketing, Sales, and RevOps around revenue outcomes.

Manage post-deployment relationships with industrial automation customers, serving as their primary advisor and coordinating technical, operational, training, and administrative support. Monitor customer health, conduct site visits, resolve escalations, gather feedback, and identify expansion opportunities. Collaborate with Sales, Deployment, and Service teams to drive adoption, renewals, and successful automation outcomes across customer accounts.