Teams at FORMEL SKIN

Drive operational excellence across Customer Care and Medical Operations by analysing workflows, defining KPIs, and implementing AI-driven automation. Support scaling of new healthcare categories, collaborate cross-functionally with Product, Engineering and Data, and rapidly prototype process improvements to increase efficiency and reduce manual work.

Own accounting and financial control across group entities in NetSuite, prepare HGB financial statements and consolidation, manage cash flow forecasting and treasury, oversee purchase order and AP processes, support budgeting and variance analysis, ensure compliance and internal controls, liaise with auditors and tax advisors, and drive process improvements and controlling activities.

Lead and scale CRO across the full e-commerce funnel: define hypotheses, run A/B tests, build an experimentation framework, analyze data to remove friction, and work cross-functionally to improve landing pages, onboarding, basket, and checkout to boost conversions and revenue.